Payment Options

Effective Date: September 7, 2025

1. Introduction

At Oxify ("Company," "we," "us," or "our"), we value your security and convenience. This Payment Options Policy describes the payment methods available to you when making purchases on www.oxify.com. We strive to provide safe, reliable, and flexible payment solutions that comply with all applicable laws and regulations in the United States.

2. Accepted Payment Methods

2.1 Credit and Debit Cards

We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club

Payments made with credit or debit cards are processed immediately through our secure payment gateway. You may be required to provide your card number, expiration date, CVV code, and billing address during checkout.

2.2 Digital Payment Options

We currently accept:

  • Apple Pay

When using Apple Pay, you may authorize payments through your Apple device. This provides an additional layer of convenience and security.

2.3 Payment Gateway

All transactions are securely processed via Shopify Payments. We do not store or have access to your credit card details.

3. Security and Data Protection

Your privacy and data protection are important to us. We use industry-standard practices to safeguard your information:

  • SSL Encryption: All payment data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
  • PCI DSS Compliance: Our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the highest level of payment security.
  • Privacy Policy: Please refer to our Privacy Policy for information on how we handle your personal data.

4. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with your order details. If you do not receive an order confirmation within one (1) hour, please check your spam folder or contact our support team.

5. Currency

All transactions are processed in USD (U.S. Dollars). If your payment account is in another currency, your bank or card provider may apply conversion rates and fees. Oxify is not responsible for any exchange rate differences or fees charged by your financial institution.

6. Fraud Prevention

We take fraud prevention seriously. To protect both you and our company, Oxify may take the following actions:

  • Verify billing and shipping information provided during checkout.
  • Request additional information or identification if necessary.
  • Cancel orders that appear suspicious or unauthorized.

If your order is flagged for verification, our customer support team will contact you directly.

7. Payment Issues

  • Declined Payments: If your payment is declined, please check your card details, ensure sufficient funds, or contact your bank or card issuer.
  • Duplicate Charges: If you believe you were charged twice, please contact our support team immediately at support@oxify.com or (866) 331-0601.
  • Failed Transactions: If you encounter technical issues, try again or reach out to us for assistance.

8. Billing and Invoicing

  • Invoices are generated upon order completion and are sent to your registered email address.
  • All payments are due immediately upon checkout unless otherwise specified.

9. Refunds

Refunds are processed in accordance with our Return & Refund Policy. Refunds will be credited to the original method of payment and typically take 5–14 business days, depending on your financial institution.

10. Customer Support

If you have questions or issues related to payments, please contact us:

  • Email: support@oxify.com
  • Phone: (866) 331-0601
  • Hours: Monday–Sunday, 9 AM – 5 PM EST

11. Changes to This Payment Options Policy

We reserve the right to update or modify this Payment Options Policy at any time. Changes are effective immediately upon posting to our Website. We encourage you to review this page regularly for the latest updates.